Luke Todd

CEO and Co-Founder

MadeYou Limited


MadeYou Limited


"The corporate world needs a little shake-up with how it measures a company’s success, understanding that success starts with investing in people."

Business Profile

With over a decade of experience in operations, I've held a prominent role at an Operating Board level, shaping the strategic direction within my domain and collaborating closely with C-level peers to refine our overall business strategy.

Approximately nine years ago, I co-founded MadeYou Ltd as a People and Development Partner, providing support across diverse industries. I am a highly effective Gallup-accredited business coach, and my expertise spans various aspects of people development and growth, ensuring both individuals and organisations can thrive.

I particularly excel in delivering leadership training and development, conducting impactful 360 Feedback programs, and guiding organisations on their journey to uncover and align with their culture and values. If you're seeking guidance in these areas, I am well-equipped to assist you on your journey.

Business Activities


  • 2004-2007: Head of Contact Centres, Sit UP Channel
  • 2007-2008: Customer Support Director, Pipex Hosting
  • 2008-2011: Head of Customer Support, Daily Mail Group
  • 2011-2017: Head of Customer Experience, eBay
  • 2016-Present: CEO/Founder, MadeYou Ltd


  • 1997: Bachelor of Arts in Sociology, University of Sheffield


Official Partners

  • Trade Malta
  • Fino
  • GO Business
  • Imovo
  • Malta Enterprise
  • Laferla Insurance
  • WFDM
  • St James Hospital
  • Harvest
  • Clentec
  • Agilis
  • ICON
  • Agora
  • Bureau Vallee
  • Exereco
  • Hi-Care Services