Early in his career,  Kevin O’Neill worked in various sales-related roles with local companies before joining Vodafone (Malta) in 2001. It was there that he developed a passion for the customer.

“Besides my interest in gaming,” he explains, “I constantly looked for opportunities to combine my customer-centric skillset with my passion for gaming.”

After leaving his position as Customer Support Senior at Vodafone, he joined the Lotteries and Gaming Authority (LGA), now the Malta Gaming Authority (MGA), in 2014 as Player Support Officer. He was later appointed Player Support Manager in 2015 and, subsequently, Head of Player Support in 2018. “My experience dealing with players was an eye opener to the plight of problem gambler,” Mr O’Neill says.

In June 2021, he was tasked with heading the Responsible Gaming Foundation, where he aspires to bring a fresh sense of purpose and implement innovative approaches to promote responsible gaming and make the industry more sustainable.

Get in touch: [email protected]

Who’s Who List in Malta is a collection of profiles of people involved and active in business, management and professional life in Malta. You can discover more by visiting whoswho.mt, Malta’s leading online business search engine and networking platform.