Business Profile

Possessing over 20 years’ industry experience, I specialise in training and consultancy in the areas of customer experience, innovation, sustainability and business ethics. Organisations exist to enrich people’s lives, and the most successful ones are those enabling seamless experiences through all channels. A certified Design Thinking professional, I lead innovation discussions. My approach is one of plenty; possibilities are endless. Together we find possibilities and translate them to solutions. With expertise in the area of sustainability and business ethics, I work together with organisations to ensure that a triple bottom line (profit, people and planet) is truly effective.