When dealing with air freight,” Stephen Vella asserts, “an in-depth analysis of both outside/inside sales and handling is a must. Developing processes to best meet clients’ expectations is of prime importance as is giving attention to detail when handling products and offering services, keeping Lufthansa Cargo’s brand at the forefront.”

He points out that both he himself and the company are very conscious of the industry’s impact on the environment, hence, the extreme focus on e-processes development. “This benefits all our clients through ease of access, placing our brand ahead of all in this respect,” Mr Vella says.

Lufthansa Cargo is one of the world's leading companies in the transport of air freight.

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