It’s no secret that the construction industry is booming, with properties selling faster than ever. Whether you’re buying or selling, the process can quickly feel overwhelming. That’s where real estate agencies come in—to guide you through the process and help you avoid unnecessary stress and potential missteps. But with so much at stake, it’s not enough to work with just any agency. You need one you can trust—one that’s transparent, experienced, and genuinely on your side.

That is the kind of agency we discovered in our conversation with Justin Camilleri, founder of The Real Agents. This boutique real estate agency takes a hands-on, client-first approach to real estate. Justin shared how they’re shaking things up in the property market, making the experience simpler, smarter, and much more human for both buyers and sellers.

“At The Real Agents, trust and transparency come first,” Justin clarifies right off the bat. “We don’t sugarcoat things or give clients false hope just to secure a deal. We guide them with honest, practical advice, even if it means telling them something they might not want to hear.”

Whether working with buyers or sellers, The Real Agents make it a point to truly understand their clients’ needs and expectations. At the same time, listening to clients’ aspirations does not mean over-promising or setting unrealistic expectations. “For instance,” Justin explains, “if a client wants to view a property that isn’t a realistic fit, we’re upfront about it. We take the time to help them see the full picture—what they’re looking at, what’s involved, and what it could mean—before they make any decisions. Some agencies might rush to show it anyway, risking disappointment, but we’re committed to honest advice and valuable guidance,” Justin emphasises.

One of the agency’s standout strengths is its insider knowledge of the market, especially when it comes to developers. “We know developers’ timelines, the quality of their projects, and which one would be the right match for a client,” he shares. “This allows us to guide buyers effectively, whether they’re looking for a home to live in or a solid investment opportunity.”

Another defining feature of The Real Agents is its collaborative, team-first approach. “We don’t have a rigid hierarchy here—our agents each bring unique skills to the table,” Justin explains. “Some of our agents specialise in negotiation, others in tax planning, and some in technical skills like photography. By pooling our strengths, we offer a service that is, honestly, hard to match in the industry.”

This collaborative approach extends beyond just skill-sharing. The agency prioritises creating a supportive environment for the entire team. “We avoid unnecessary meetings and offer flexibility to our agents; we understand that each agent has their own personal responsibilities and commitments outside of work. That’s how we maintain a healthy work-life balance,” Justin adds. “If one of us needs time off or has to travel, the rest of the team steps in to ensure everything continues running smoothly. It keeps our clients happy and our team motivated at the same time.”

The agency also prioritises strengthening friendships by organising occasional activities that give team members a chance to enjoy each other's company. “At the end of the day, we all know the team has our back,” Justin says, “and that sense of trust and safety keeps us energised and focused.”

When it comes to clients, The Real Agents goes above and beyond to make the process as seamless as possible. “From inspections to cleaning and staging properties, we take care of all the details so our clients can focus on the big picture,” Justin explains. He recalls one memorable case that reflects this commitment. “We had worked with a busy doctor and his wife who needed to sell their home quickly. I remember they handed us the keys and went abroad, trusting us to manage everything. In just a week—after preparing the property, organising inspections, and negotiating the sale—we closed the deal. That’s the level of trust we strive to build with every client.”

The agency’s focus on quality is another key differentiator. While The Real Agents doesn’t aim to be the biggest agency on the island, it is determined to be the most trusted. “We’re a boutique agency that values quality over quantity,” Justin explains. “We carefully select agents who align with our values to ensure every client gets the exceptional service they deserve.”

Justin concludes by emphasising that as the market continues to grow and evolve, The Real Agents will stay true to its core values of integrity, transparency, and putting clients first—all while staying open to innovation.

As we parted ways, it was clear that their approach not only delivers tangible results but also sets a standard for what modern real estate agencies should strive for, always prioritising the best interests of their client base as the demand for property continues to rise.