The team at Smart Technologies is proud to be officially recognised as the only 3CX Platinum Partner in Malta. This status brings real advantages to businesses looking to modernise their phone systems, improve flexibility, and reduce communication costs.

3CX is a powerful, software-based phone system used by businesses worldwide. It offers a complete communications solution that works across devices including desk phones, mobiles, and even laptops.

Businesses use 3CX to:

• Replace expensive legacy phone systems
• Enable hybrid or remote working
• Automate call flows and improve responsiveness
• Cut ongoing telecom costs significantly

What this means for clients

Becoming a 3CX Platinum Partner is not about ticking boxes. It is recognition of consistent delivery, technical expertise, and customer satisfaction. For clients, this translates directly into value:

Expertise they can rely on

Platinum Partners are vetted by 3CX based on training, certifications, and performance. Smart Technologies’ engineers are fully certified across all levels, which means solutions are designed, implemented, and supported by people who know the system inside out.

Faster, more reliable support

Platinum status gives the team direct and priority access to 3CX’s senior technical support teams. This helps resolve complex issues more quickly, minimises downtime, and ensures systems runs smoothly.

Better setup, better performance

Smart Technologies’ experience means its team can tailor the system to fit a client’s exact business needs. From call routing to CRM integration, it can build communication solutions that deliver real-world results from day one.

A partner that stays involved

Clients will not be left to figure things out alone. Smart Technologies provide onboarding and ongoing support to help their teams get the most from your 3CX system.

With Smart Technologies, clients get more than just software and hardware, they get a communication solution designed around their goals. Whether they are a small team looking to streamline communication, or a larger organisation with complex needs, choosing 3CX with Smart Technologies gives them access to one of the world’s leading phone systems, delivered by Malta’s only Platinum-level experts.

Click here to book a call with our team to see how this solution can support your business.