Since its inception, OFICI has changed the way Maltese businesses stock their offices by combining office supplies, office furniture and chair solutions ranging from executive chairs to auditorium seating, and technology like multi-function printers under one roof. As the company is getting ready to relaunch its website, shopping for anything offices require will become easier and even more convenient for Maltese companies and those looking to establish an office in the country.

OFICI prides itself on being an one-stop shop for office supplies. In June, the team, led by Director Keith Abela has taken the business to the next level by relaunching its website, which can be found here.

With a greater focus on visual elements allowing customers to experience office furniture ranges and learn about the details of multi-function printers, OFICI is creating a smoother, more enjoyable customer experience.

The company plans to offer one of the most up-to-date and immersive online shopping experiences in Malta. “We’ve chosen a strong software partner to ensure the technology driving our new website will be updated regularly and consistently,” explains Keith Abela. While improving the customer experience was paramount in developing the new site, the OFICI team will also benefit from streamlined internal workflows and simplified order processing.

“We are the first company to bring together office supplies, office furniture and multi-function printers under one roof,” says Keith. “This is not an easy feat because on one end you have extremely competitive, price-driven purchases like files and folders. On the other hand, purchasing furniture or printers requires a bigger investment and a service-driven approach.”

The team believes their approach gives them an edge over competitors because customers can find everything they need in one place. For example, OFICI even offers a wide range of breakroom supplies, and the company can also provide cleaning products.

“Being responsible for ordering office supplies is rarely a role of its own,” Keith says. “In many companies, this is something that an employee has inherited from another person, and it’s just been added to their job.” Placing one comprehensive order on the new OFICI website makes that job easier, and even accounts teams benefit by having to process only one order rather than dealing with multiple data entries.

The new version of OFICI’s website enhances shopping for office furniture, too. The new site displays office furniture grouped into collections to suit executive offices, operational spaces and reception areas. Those first impressions are important as a showcase and to build customer trust in the range. To ensure clients make the best choice, the OFICI team then offers onsite consultations to specify the order.

Most of the office furniture provided by OFICI is sourced from Italy, giving clients several advantages. Deliveries are faster than those from further afield, and the furniture is high quality.

The team is fully committed to office furniture rather than a combination of office and home furniture, which has helped staff develop extensive knowledge and expertise in helping customers create functional office spaces with optimised workflows.

Purchasing multi-function printers follows a similar process as office furniture, including eCommerce and other sales elements. These machines often require significant investment and need to be optimised to match the company’s workflow. This said, leasing options are also available for companies not yet willing to buy.  

The new website lets customers learn more about the specific printer they’re considering through detailed information and video links. Based on that, the OFICI team can provide more information and answer any remaining questions to ensure the customer makes the best choice.

Perhaps it’s easiest to picture the benefits of OFICI’s business model by imagining a business setting up an office for the first time. Building specifications and information about the nature of the business are all the company would need to provide to the OFICI team. Based on that information and a site visit, OFICI can deliver the rest and develop a high-quality office or operational space.

Looking to the company’s future, Keith Abela says: “We’re already trendsetters in our field by offering breakroom supplies and even office cleaning products to our customers. But our sights are set on becoming Malta’s leading company for office supplies, office furniture and multi-function printers.” OFICI’s new website is another step in that direction.

To mark the launch of the new website, OFICI is welcoming the new website’s first users with a limited-time offer of complementary company merchandise – one more reason to check out it out.