The Building and Construction Agency (BCA) has launched a set of new telephone numbers for the general public. These numbers will come into effect as of today, 9th November 2020.

The new telephone numbers include: General Enquiries - 2095 5000, Customer Care - 2095 5555, Third Party Issues - 2095 5700 and Energy Performance Certificates - 2095 5710.

Clients may call from Monday to Friday, between 07:30 and 15:00.

All BCA emergency numbers, which are to be used after office hours, will remain the same, that is, in Malta: +356 9963 7508 and in Gozo: +356 9909 8855.

The BCA was set up to create stability and accountability in the building and construction sector that fosters a better environment for all.

It is responsible for the design, implementation and dissemination of policies together with the consolidation and review of laws and regulations, in the form of a national building code.

BCA is authorised to collaborate with other agencies, corporations, authorities, government and non-government entities and other persons for the carrying out of its functions, as well as with carrying out all the necessary preparations to set up the Building and Construction Authority.

The setting up of the agency was one of the measures taken by the Government as it brought in a raft of regulations in the wake of several cases where buildings collapsed into adjoining excavation sites in 2019.