Following weeks of work, the Bank of Valletta (BOV) Buġibba and Luqa branches have reopened their doors to customers.

The newly-refurbished BOV branch in Buġibba

The newly-refurbished branches now feature a contemporary design, including a new colour scheme.

Both branches now include dedicated privacy areas, providing a “comfortable and secure setting for confidential discussions,” said the bank in a statement.

The Buġibba branch also introduced a new queue management system, designed to "streamline service delivery, reduce waiting times, and improve the overall customer journey."

Throughout the renovation period, the bank said that it prioritised continuity of service from these locations. Meanwhile, ATM facilities at both branches remained fully operational during the process, and nearby branches were available to assist customers, thereby minimising any inconvenience caused by the temporary closures.

The newly-refurbished BOV Branch in Luqa 

BOV added that by scheduling an appointment in advance, customers can reduce their waiting times and ensure timely service at their preferred branch.

Meanwhile the branch in the village of Ħaż-Żebbug has temporarily closed following a small fire that developed in the premises. This renovation will deliver "the same modern and customer-focused improvements seen in other recently-upgraded branches."

During the closure, BOV urges customers to use nearby branches at Rabat, Qormi and Siggiewi.