For more than three decades, BELS has been helping students from around the world learn English in Malta and Gozo. However, for Rebecca Bonnici, Owner & CEO of BELS Malta & Gozo, language learning has never been simply about what happens inside a classroom.
Since opening its doors in Gozo in 1997, the Maltese education company has viewed language travel as a complete experience; one where education, accommodation, activities, hospitality and the destination itself come together. With the opening of its new centre in Buġibba, BELS is building on this longstanding approach while expanding its presence across Malta, as the company enters a new phase of growth in the country’s educational tourism sector.
“Educational tourism for us is not tourism with lessons attached,” Ms Bonnici explains. “It’s education, hospitality, and the destination experience all working together.”
She describes this approach through what BELS calls the “three A’s”: academics, accommodation and activities. Each element is considered an essential part of the student journey. A strong lesson is important, but so is where a student lives, how they spend their free time, how they interact with the local community and the memories they take home.
The result is a form of tourism that can extend well beyond a traditional holiday. Students stay for longer periods, use local services, explore Malta and Gozo, meet residents and often develop a personal connection with the islands. Some return in later years, while others become informal ambassadors for the destination.
“The classroom opens the door, but it’s the islands that create the memory,” says Ms Bonnici.
That connection is particularly interesting in the context of Malta’s two-island offering. While Malta provides energy, convenience and access to a broad range of experiences, Gozo presents a distinctive proposition in its own right, combining a strong sense of place with authenticity, space and a more intimate setting. Its appeal extends to an international adult clientele who actively seek out a more boutique, immersive experience.
‘’BELS is able to offer both experiences under the same brand, while recognising that students who choose Gozo can have different motivations and expectations from those who choose Malta’’.
This understanding of the student journey sits at the heart of BELS’ latest investment in a new purpose-built residential language school in Buġibba; a substantial, long-term investment that aims to bring teaching and accommodation together under one roof.
The project is rooted in the goal of delivering quality consistently by taking greater control over the complete student experience. Rather than adapting conventional tourism accommodation to the needs of language learners, BELS has designed the new centre around how students actually live and study.
For longer-term learners, details can make a significant difference. ‘‘A student preparing for an exam, changing career, working remotely or taking a gap year needs more than a bed and a classroom. They need somewhere to study, reliable connectivity, communal spaces, storage and a comfortable environment in which they can settle’’.
The Bugibba centre is therefore intended to represent BELS’ confidence in the future of English language learning in Malta and its belief that educational tourism can continue to evolve in the hope that it will also bring responsible, well-managed educational tourism to the local community and set a positive example for the wider sector.
As the English language travel market changes, BELS itself is changing with it. Today’s students are more informed and their expectations are more diverse. English is increasingly becoming a tool for achieving another objective, whether that is career development, professional communication, teacher training or corporate growth.
BELS has responded by expanding its curriculum and developing new markets and strategic partnerships, while deliberately avoiding growth for growth’s sake. Expansion only makes sense when the quality of the student experience grows alongside it.
“The core remains the same,” she says. “We’re protecting the quality and adapting our offering based on the evolution of the client and their needs.”
This approach also supports a more sustainable business model. Building a year-round student population is important not only for BELS, but for the wider network of teachers, host families, activity providers and local businesses that benefit from educational tourism. Rather than concentrating demand entirely in the summer months, BELS is working to develop markets that can generate value throughout the year.
Sustainability, meanwhile, is viewed in broader terms than environmental responsibility alone. For BELS, it means creating a tourism model that can work for the long term, with better-managed accommodation, responsible student behaviour, strong local partnerships and tourism that contributes more than it extracts.
“Malta doesn’t need tourism at any cost,” Ms Bonnici says. “We need better tourism by design.”
That philosophy extends to quality. BELS focuses on quality as a daily responsibility shared across the organisation. Teaching, accommodation, communication, cleanliness, student support, activities and partner relationships are all part of the equation. Importantly, quality is also about listening when something goes wrong and responding effectively.
Ultimately, however, BELS’ greatest differentiator is not its buildings or systems, but its people.
Students may arrive because they want to improve their English, but what they remember is how they were treated. BELS’ practical, communicative and human teaching philosophy aims to build confidence alongside language skills, allowing students to use English not only in lessons, but in residences, cafés, activities, on buses and in everyday interactions.
That is perhaps the clearest reflection of BELS’ wider vision. After 30 years, the company continues to see education and tourism not as separate industries, but as two sides of an opportunity for Malta and Gozo.
By combining learning with genuine human connection and a deeper engagement with the destination, BELS is making the case for educational tourism as something more valuable than a seasonal visitor stream – a long-term investment in people, communities and Malta’s international reputation.
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