Searching for a pen or looking for a surface to write on while obstructing traffic are things of the past for GasanMamo Insurance motor customers, as the company has unveiled its new motor claims mobile app, Claim Easy.

Customers can now file an accident report on their smartphone using an easy and intuitive app, helping them to ensure they can collect all information needed to submit a claim.

The app guides customers to take pictures of the accident site and of the damage to the vehicles, and to create a voice recording to describe how the accident happened, while also sharing the location for greater ease.

All of the information is then sent directly to GasanMamo, and the claims process is started immediately.

Other integrated functions include time-saving forms to collect accident information from other parties such as drivers or even witnesses, as well as the ability to request roadside assistance or call accident wardens and emergency services directly from the app.

“The app has been designed with ease of use in mind and will guide you through the information gathering and submission process step-by-step,” said GasanMamo general manager Francis Valletta.

“It is accessible, intuitive, and delivers a higher level of control,” he added.

“Most importantly, it can be accessed through any smartphone running Android or iOS in seconds,” Mr Valletta concluded.

The insurance claim process is one of the most important aspects of any motor insurance company.

This app aims to fill the gap in the market for a motor claims process that can be made in real-time, through a smartphone, and without the complexity and paperwork associated with insurance policies.

Claim Easy will also allow customers to overcome some of the inefficiencies that tend to arise at an accident site.

This is just the next step in GasanMamo’s digital transformation strategy, as the company continues to embed a digitisation process that will deliver even more efficient and precise services to all of the company’s customers.

The Claim Easy app is available for iOS download in the Apple App Store and on Google Play for Android.