Fashion importer and retailer Dizz Group has launched The Dizz Academy, an in-house staff training programme with the aim of improving employee engagement and striving towards customer excellence. It has been developed in collaboration with professional services firm KPMG.

During the pandemic, Dizz Group teamed up with KPMG to develop and implement a learning solution that is connected to the group’s culture and values, so that it is well positioned for the return to a stabilised economic climate. The proposal’s objective was to develop a “train the trainer programme”, that Dizz Group could eventually use for the long-term.

As a result, The Dizz Academy and its focused approach have been incorporated in the induction training currently in place within the group’s Human Resources (HR) team.

The group expects The Dizz Academy to have a “positive effect on staff retention,” and is looking forward to “reaping the benefits of a highly engaged and motivated workforce that will continue to deliver an improved excellent retail experience resulting in a higher client return ratio,” thus strengthening Dizz Group’s financial performance.

Established in 2000 by Diane Izzo, Dizz Group has become a major player in Malta’s retail industry, representing fast fashion brands Terranova and Calliope, as well as prestigious high-end ones such as Liu-Jo, Guess, Harmont & Blaine, Michael Kors, and a number of others. Jointly owned by Ms Izzo and her husband Karl Izzo, the group has since expanded to the catering industry. Dizz Group has around 200 staff under its control, with a focus on offering equal opportunities.