England Insurance Agency, one of the oldest insurance agents in Malta, has positioned itself as the longest standing insurance agency for Mapfre Middlesea plc. It is currently being run by the third generation of the family, by brothers Peter and William England.

Being a small family-run business, it can provide a personalised service where customers become friends not numbers. Its aim is to learn as much as possible about a customer’s business in order to structure the right cover required and also provide guidance through various aspects of insurance cover, conditions and requirements. When necessary, the agency enjoys spreading its knowledge on health and safety requirements, which is much appreciated.

By dedicating time to customers, it builds a bond of mutual respect and honesty.

Throughout these years, the focus was and remains on delivering a true picture and explanation of insurance by clearly defining both sides of the coin. This allows the agency to achieve a solid bond with clients and staff members alike. Today, it looks back and see how to always better the service, prove how essential small family-run companies are in the economy and still strive with the giant competitors around.

The challenge now is to keep striving in a hybrid market where clients need to find the agency available when things go wrong while increasing service online. Under the England Group umbrella, it offers all classes of insurance, from motor, home and business insurance to life and pensions.

The group includes England Insurance Agency Ltd and William J England & Son Ltd. Both companies are licensed by the MFSA. England Insurance handles general business insurance as an agent for Mapfre Middlesea plc while William J England & Son Ltd is a tied intermediary for Mapfre MSV Life. Both are licensed by the MFSA.

Company Director: Peter England

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