Alex Konewko is currently in the process of taking the CEO position at Finductive, one of Malta’s most upcoming payment solution providers, yet his vision for the company is very clear. With past involvement in both consumer and corporate banking at HSBC Bank plc in the UK and as an executive director with MeDirect Bank (Malta) plc, and a director at an alternative payment solution provider, he brings with him the right combination of traditional banking experience and fintech innovation, which bodes well for the growing company.

Finductive has already been registering some impressive strides of growth since its birth just six short years ago. With over 1,000 clients and successfully processing around €4.4 billion in both incoming and outgoing payments during 2024, the company has set itself on a strong trajectory for further growth. Suffice it to say that, last year, Finductive processed no less than 190,000 payments.

“I am greatly honoured to take up the CEO position of this organisation which has been growing from strength to strength,” claims Alex Konewko, whose appointment is pending MFSA approval, as he settles down for the interview. “Finductive has delivered impressive results in its first six years, and I believe these have been due to three key reasons.

"Firstly, it has been about customer focus. The banking industry has undergone considerable change in the past two decades, coinciding with the rise of payment solution providers like Finductive. Traditional banks have continued to focus heavily on balance sheet optimisation, by offering competitive lending products and deposit rates for their clients.

“However, in many instances, they have been surpassed by specialist financial institutions when it comes to providing solutions for efficient and convenient payments for their customers. Having trust that a financial institution can truly understand a client’s business and has the relevant expertise in payments to successfully execute transfers and foreign exchange has become crucial for many companies, particularly in sectors which rely entirely on the digital transfer of funds. Intimately understanding this need has been a key success factor for us to be able to provide a bespoke and superior service to our growing customer base.”

For Alex, however, having the right people and the right technology to drive such a vision are the other two crucial ingredients behind Finductive's success. “It’s fine to have the best vision, but like any other organisation, this relies entirely on the teams that make it happen, and the technology through which it becomes reality.”

In fact, Finductive has grown in this respect as well, going from a humble seven-person team in its fledgling days, to a respectable 45-person strong team as at the end of 2024. “Plans for further growth in terms of human resources are extremely encouraging and necessary, as is our constant investment in technology, to remain ahead of the game, and meet our clients' expectations all of the time,” Alex continues.

“Through the experience of our teams, we are able to understand what our customers really need, providing payment solutions that truly work, and can continue to evolve further for a better customer experience, whilst constantly being mindful of what trends are developing that might affect where the market is going. We are delighted to have brought together a leadership team of highly motivated professionals with immense experience in financial services, gaming, corporate payments, and the fintech marketplace, which gives us an edge in the field. So, in reality, the vision wouldn't come to life without the people who make it happen, Alex explains. 

Finductive takes the subject of human resources extremely seriously, which is perhaps best witnessed by them winning the Gold Award for Mental Health at the workplace at the Malta Business Awards 2024. Their dedication towards employee wellbeing and a healthy work-life balance is what allows Finductive to attract and retain the best people in the business.

“At our company, we recognise that our people are our most valuable asset. Beyond offering a competitive salary, we are committed to fostering a healthy and supportive work environment; one that encourages personal growth, motivation, and a strong sense of appreciation. As part of our ongoing efforts to strengthen our leadership team, we have promoted our Head of HR to the C-suite, reinforcing our strong commitment that human resources are just as critical to our success as finance and technology. 

Looking ahead, Alex knows that diversification is going to be central to Finductive’s path in the next five years. “While we continue to provide the core services our clients expect from us, we are excited to explore brand new avenues for expansion, by developing our service offering for further economic growth sectors such as aviation, maritime, technology and digital industries, just to mention a few. 

Finductive is also in the final stages of completing a large-scale investment in its technology infrastructure, which will allow it to provide an even broader range of services than before.

“We are extremely focused on completing a major upgrade to our core payment systems. This will allow us to scale up our service offering, as well as providing the capabilities to offer the issuance of debit cards to our clients, amongst a range of new services, for a more complete payments solution experience,” Alex envisions.

“Ultimately our goal shall remain that of providing the best payment solutions for the ever-evolving demands of the business community. We want to remain at the forefront of new trends in payments, as we continue to design our services in a personalised and bespoke way, according to the needs of each of our clients,” the CEO concludes.

Finductive Ltd (C 89272) is a limited liability company incorporated in Malta, regulated by the Malta Financial Services Authority of Triq l-Imdina, Zone 1, Central Business District, Birkirkara, CBD 3020, Malta, and licensed to operate as a financial institution carrying out the activities of payment services in accordance with the Second Schedule of the Financial Institutions Act (Ch. 376 of the Laws of Malta).

Finductive Ltd is not a credit institution and the Depositor Compensation Scheme is not applicable.