Business Profile

I was appointed as Acting Chief People and Change Officer in 2022. I am an observer on the Bank’s Executive Committee. I joined the Bank in 1984 and throughout my career I occupied various roles within the organisation, spanning both the retail network and other corporate functions. I have an in-depth knowledge of the Bank and its people, having garnered over nineteen years of experience in Human Resources. During this time, my responsibilities spanned recruitment, employee engagement, performance management, training, career development, talent management as well as employee and industrial relations. In my role, I am responsible for developing and executing an HR strategy in support of the Bank’s overall business plan and strategic direction. I champion the Bank’s drive to become the Employer of Choice by focusing on employee journeys and career paths, whilst driving and implementing initiatives that enhance the wellbeing of the Bank’s people, promoting initiative and commitment among employees. Together with my teams, I am also responsible for succession planning, talent and change management, as well as the management of healthy working relationships with key stakeholder groups representing the Bank’s employees. I also serve on several committees including the Strategy Advisory Group, the Change Management Committee, and the Project Investment Review Board. I hold a Masters Degree in Business Administration from Henley Management.