Business Profile

I grew within the Hospitality and Catering industry, working in junior staff positions since I was 15 years old. I gained my experience on the job locally and even abroad over the years and grew gradually in my senior positions.

My commitment to excellence, combined with my ability to adapt to the ever-evolving landscape of the hospitality industry, makes me an invaluable member of the Elia Caterers team. With over 35 years of experience in this dynamic field, I have developed a deep understanding of the nuances that drive successful events and exceptional service, and have cultivated a diverse and comprehensive skill set that has allowed me to excel in various leadership roles, including General Manager and Operations Manager. My career has spanned a wide range of environments, from high-end hotels to large-scale catering operations, providing me with a deep understanding of the intricacies of the industry.

In my role as General Manager, I have been responsible for overseeing all aspects of hotel operations, including guest services, staff management, and financial performance. I have successfully led teams to achieve operational excellence, ensuring that every guest experience is memorable and meets the highest standards of quality. My focus on training and development has empowered staff to deliver exceptional service, fostering a culture of excellence within the organization.

As an Operations Manager, I have honed my skills in streamlining processes and enhancing efficiency. I have implemented innovative strategies to optimise resource allocation, reduce costs, and improve service delivery. My ability to analyse operational data and identify areas for improvement has resulted in significant enhancements in both customer satisfaction and profitability.

Throughout my career, I have developed strong relationships with clients, vendors, and industry partners, which have been instrumental in driving business growth. My extensive network has allowed me to secure valuable partnerships and expand service offerings, ultimately contributing to the success of the organizations I have worked with.

I have also been involved in event planning and execution, managing everything from corporate functions to large-scale weddings. My attention to detail and commitment to excellence ensure that every event is executed flawlessly, leaving a lasting impression on clients and guests alike.

In addition to my operational expertise, I have a strong background in financial management, including budgeting, forecasting, and revenue management. This financial acumen has enabled me to make informed decisions that align with the strategic goals of the businesses I have led.

As I continue my journey in the hospitality and catering industry, I remain dedicated to fostering innovation, enhancing guest experiences, and driving operational success. My extensive experience and passion for the industry position me as a valuable asset to any organization seeking to thrive in this competitive landscape.