Many Maltese companies, particularly SMEs, still need to embrace IT for their processes and operations, and the Covid-19 pandemic has exposed those who still did not appreciate the extent to which IT and cloud computing can help them drive their business to success when applying automation, says IT services company Eyetech Ltd.

Citing a Eurostat survey published in 2018, it showed that 37 per cent of Maltese companies were adopting cloud computing, placing Malta at the ninth place among all EU countries. 

“When the pandemic broke, those who had invested in the right technology, especially cloud technology, saw their productivity remain unchanged because they found themselves with a huge competitive advantage because they were in a position to adapt to the new situation much faster,” says Eyetech Ltd’s Managing Director, Patrick Cutajar.

For the past four years, the company has been pushing its customers to move to Microsoft’s cloud solutions. “This experience taught us that notwithstanding many companies wanting to be ready for any eventuality, there were many others who suddenly found themselves struggling to adapt to the effects of the pandemic.”

“In fact, COVID also helped us decide that offering cloud solutions for SME’s will be our company’s strategic direction in the coming months,” added Mr Cutajar.

The Managing Director added how during the pandemic, the use of online services increased drastically, and most of those companies that use Cloud services were already prepared to work remotely through teleworking. 

“Other non-prepared customers, like those who had to deliver products to their customers, had to adapt to the new change by starting to accept orders via limited technologies like WhatsApp or Messenger, but their administration set-ups were overwhelmed by the amount of manual work they had to do to serve customers, and consequently, retain them.” 

Founded in 2002, Eyetech Ltd provides IT services to clients in different vertical markets, from on-premise set-up of infrastructure, networks and hardware installation, to configurations and set-up of servers and computers including operating systems. It also offers backup and disaster recovery solutions, security, and monitoring services, together with a vast range of services available on the cloud mostly provided by Microsoft.