Findings from data released by Malta Communications Authorities (MCA) earlier this year confirmed that seven out of every 10 new mobile subscriptions last year chose Epic.

This places the carrier as the most popular operator in Malta.

Earlier, Epic was also confirmed as the first and only operator to exceed 100,000 customers on Pay Monthly plans, while its customer care team also emerged as the provider with a better customer experience backed by another recent MCA study which revealing that the operator reacts quickest to customer inquiries.

Epic’s growth is also being fuelled by its investments and offers.

Last year, it announced a €40 million investment to upgrade its entire mobile network and bring 5G to Malta.

Epic customers can also get what it describes as “the fastest fibre home internet service with TV”, enabling them to get a full home package along with Epic’s mobile service.

The provider also offers maximum flexibility, with a no contract obligation to tie customers in.

In the past two months, Epic has continued to expand its retail network with a new presence in Rabat and Mellieha, consolidating its plan to be close to its customers through its 18 stores.

In a statement, Epic said that its two years of operations in Malta have “massively disrupted the telecommunication market” in the country.

“The operator’s success as the preferred choice of mobile users is a testament to its commitment and unique strategy to provide greater value products and services on a next generation, robust network.”

Epic’s CEO, Pierre-Etienne Cizeron said, “These results renew our motivation of connecting Malta to the future, and represent a sign of trust from our customers, validating Epic’s hard work which is clearly paying off.”