Brian Tortell on Friday announced that he has been named Head of Operations and Communications at Citadel Insurance plc.
His appointment came into effect at the start of the year.
Prior to his new role, he served as Head of Employer Branding at Bank of Valletta plc for five months, a time he described as an "opportunity to meet and work with a number of dedicated and committed colleagues across a variety of business lines".
Over the course of his career, he amassed various years of marketing and operations experience from a number of firms, both in the private and public sector. He spent over 15 years at HSBC Malta, initially joining in 2006 as Head of Marketing, before he went on to serve as Head of Premier, Advance and Retail Banking, Senior Head of Customer Experience, and most recently, Head of Contact Centre.
Mr Tortell also worked as General Manager of Marketing and Public Relations at Air Malta plc for two-and-a-half years, during which time he was tasked with building the strategic marketing direction across the airline’s network, among other responsibilities. He was also Communications Coordinator for the Prime Minister of Malta and Deputy to the Chief of Staff at the Office of the Prime Minister for more than three years, and Head of Marketing, Sales and Operations at Mediterranean Conference Centre for two years.
He holds a master’s in business administration and strategic management from Maastricht School of Management and a Bachelor of Arts in History from University of Malta. He specialises include strategic and tactical marketing communications planning and implementation and corporate marketing communications, among others.
Established in 1997, Citadel Insurance is an insurance company that was set up after a number of years operating as Citadel Insurance Services Ltd, which was set up in 1989. It offers a range of insurance products and services for both individual and business customers, and has become one of Malta’s leading insurance providers.
Social Image: Citadel Insurance plc / Facebook
