The Phoenicia Hotel Malta has announced its appointment of Robyn Pratt to the post of General Manager, with effect from this week.

The new addition will bring to the role “decades” of experience in the hospitality industry, having held hotel positions both at a regional and international level, in Australia and Europe.

Prior to moving to Malta in 2011, Ms Pratt was Vice President for Operational Innovation within the Starwood Hotels group and was responsible for leading the Innovation and Change Management process for 240 hotels across the globe.

After this, she held the position of Vice President of Lifestyle and Luxury Brands for Starwood Hotels Europe, Africa and Middle East.

Since then, she has acted in her capacity as a consultant for numerous independent and international hospitality companies in various areas, including quality management, leadership, operations, branding and service culture development.

“This appointment shall continue to strengthen the Phoenicia Group’s commitment to retain its current position as a leading luxury five-star hotel in the local hospitality sector”, said the hotel